Help does not work in windows 7

Choose Show Hidden Devices. If there are additional entries, right-click them and then choose Uninstall. This problem may be caused by two Windows registry entries that have become corrupted. To use Registry Editor to delete the corrupted Registry entries, follow these steps:.

Type regedit in the Run dialog box, then press Enter. In the right pane, select UpperFilters. Note You may also see an UpperFilters. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7. In the right pane, select LowerFilters. Note If you do not see the LowerFilters registry entry, go to the next method.

Note : To use this method, you must be logged on to Windows as an administrator. To verify that you are signed in as an administrator, bring up the Control Panel, select User Accounts , and then choose Manage User Accounts. Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

If so, try uninstalling and reinstalling the affected app. Check with the creator of the app to see if there is an updated version. Type regedit in the Run box, then press Enter. Right-click atapi , point to New , then select Key. Right-click EnumDevice1 , select Modify Type 1 in the Value data box, and then select OK. To use this method, you must be logged on to Windows as an administrator. This method should be used on Windows 7, Windows 8 or 8. Important: Follow the steps in this method carefully.

Windows 10 Windows 8. Method 1: Windows 7 and 8. For Windows 10, skip to Method 2. Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped.

Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Thank you for your feedback! Thanks for your feedback. I have the same question Report abuse. Details required :. Cancel Submit. Zackary Vanosdol Independent Advisor.

Couple things to try: 1. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Zackary Vanosdol's post on December 3, I did No. I did reset, but still shuts the app, as won't open properly, just opens the Get help app then exits itself..